Waterstones Gift Card Terms & Conditions

    1. Validly activated cards can be used as full or part payment of any goods at Waterstones shops across the UK, Isle of Man and Jersey (excluding Harrods) and for purchases made online at Waterstones.com. For online purchases please follow the redemption procedure accordingly (see above). No change or refunds will be given where the sales transaction is for an amount less than the balance on the card but the balance may be applied to future purchases.

      1. This card cannot be used to purchase gift vouchers, additional Gift Cards or book tokens nor can the card (and any card balance) be exchanged for cash or used as a deposit on a credit agreement.


      1. The card is for personal use only and it may not be used for commercial purposes (including but not limited to resale) without Waterstones prior written consent. The card is exempt from Waterstones Standard Returns Policy.


      1. The minimum amount required to activate or top-up a card is £1 and the maximum card limit is £500.


      1. This card is not a cheque guarantee, debit or credit card.


      1. If the card is not used for a consecutive period of 24 months (whether to make a purchase, top-up or to make a balance enquiry), the card will automatically expire and any remaining balance will be deducted. If the card shows a zero balance and there are no card transaction(s) for 180 days, it will automatically expire at the end of that 180 day period.


      1. Waterstones cannot be held liable for lost, stolen or damaged cards or any credit amounts on such cards. Waterstones reserves the right to issue another card for the balance of the original card at its discretion on production of your original receipt, but Waterstones is not responsible for funds used without your knowledge.


      1. Waterstones reserves the right to add to or waive these terms and conditions on reasonable notice for legal, security or regulatory reasons or to discontinue the book card scheme at any time in the event of circumstances beyond it’s reasonable control. Customers will be notified in advance via in store displays in the event of any such change.


      1. The card may be used for payment of goods of a higher price than the current card balance, on payment of the difference. Over payments, where goods are subsequently exchanged for goods of a lower price, will be added to the balance of the card (see above for online procedure).


      Additional terms and conditions apply for online card use – please see above.

    Cards are issued by Waterstones Booksellers Ltd, 203 – 206 Piccadilly W1J 9HD.